What is Clipping Path?
To erase/hide the background of an image the main thing used are clipping paths. It also used to change an image into any shapes and it makes the masked portions transparent or to any color background by requirements.
Can I apply for trial work?
Of Course, You can send free trial from our Free Trial Form on our Website (clippingArtService.com). You also can use E-mail, FTP Web or any other option.
How do I send and receive my images?
We have tried our best to setup an easy and flexible upload/ download method. So, you can send and receive your images in three different ways.
What file type can I send you?
We accept any type of file. It could be JPG, TIFF, PSD or EPS even RAW/NEF Pictures, we recommend that you should send JPG file if it is okay with your end requirement, but of course this is entirely up to you.
What about pricing?
Pricing is depends on Image/Design complexity and amount. We offer Discount/Flat rate for bulk orders. For emergency delivery Price is a little bit high.
What is your turnaround time?
Turnaround time depends on the complexity level of your images and the quantity. We let you know the turnaround time along with the quotation once we receive your images. Generally we provide 24 Hours TAT. Please let us know whichever TAT you need. Here is our basic turnaround time: 6 hours, 12 hours, 24 hours, 48 hours and 72 hours.
How do you provide that low cost services?
Working from low labor cost region Bangladesh, where we consist a group of highly skilled designer professionals, we are able to offer that much lower cost than our competitors. Our professionals can also work very fast while still maintaining the top quality possible
What is your payment term?
You don't need to pay before your job is finished. You pay once you receive the completed images and are happy with the quality.
How do I pay you?
Once a batch of work is completed, we send you an invoice (if needed). We accept payment through PayPal so you can pay with your PayPal account, MasterCard, Maestro, Visa, Visa Electron, American Express, Solo or Direct Debit.You can also transfer money to our bank account.
Can I pay monthly for your service?
Yes, if you send us regular work, we don't ask you to pay on every job, instead you can pay monthly. In that case we maintain just one invoice with all the different job details. Each time you place an order, we make an entry to the invoice with all its details including date, batch number, quantity, job description, price etc. So when you make a payment, you can take a look at the invoice to see weather everything is okay. In this case we prefer bank account.
How safe are our images?
Our infrastructure was designed from the ground up to be highly secure. Your files are stored on state-of-the-art servers, protected by advanced firewalls and housed in our own certified data center. Your images belong to you, we simply etch them and send back
What is your service level guarantee?
|If we don't return your images in the time you had requested, we will do your job absolutely free of charge.
|Furthermore, if you are not happy with the image or any particular job, please send these back and we will process the job again until you are satisfied with the quality. This service is at no additional cost to you. We encourage you to send us images you are not happy with, as this assists us in training and development within our production hub
What is the maximum file size I can upload?
The maximum file size is only limited to your internet speed, however, if you have files that are excessive in size and you only require clipping paths, you should use our Java Photoshop scripts in the 'Tools' section.
What hardware and software do I need?
All you need is a modern web browser (Safari, Internet Explorer 5.5+ or Firefox). Our site is hosted on our fast, dedicated web servers, you don't have to install a thing!
What happens if I find problem with any completed image?
At Clipping Art Service.com, we deal with your images very carefully with highly skilled design professionals and we do not expect this to happen again. However, in the unfortunate event just drop us an email and we will take that very seriously to redo as soon as possible. Obviously redo a job is absolutely FREE...!!
Can I apply for test work?
Yes you can. If you have many images to process, and before you confirm the order you want to check the quality by having one or two image done, please let us know. However, there are some sample image available into our website for you, which you might want to check out. Also don't forget that we offer risk free services- have your job done first, check the quality, then you pay.
What are your working hours?
Our offshore production office works 24/7 and 365 days a year.
How do you accept payment?
We accept payment via Paypal. You can pay with your Paypal account, MasterCard, Maestro, Visa, Visa Electron, American Express, Solo or Direct Debit. You can also transfer money to our UK bank account. For UK customers a cheque maybe sent to our UK office.
How do you guarantee 100% accuracy in your work?
All of the DTP professionals we consist are highly skilled with several years of experience in the field and we check all images for three times before delivery. First of all, we have got team leaders who look after the DTP professionals on how they are working, whether or not they are in the right path. Upon completion, we have quality controller who check all images one by one and finally goes to DTP in-charge who check for the final time before uploading to the customer.
What are your payment terms?
We don't ask you to pay first. You pay only when you receive the completed images and are happy with the quality.